Privacy Policy
This Privacy Policy explains how smyrnawaterrestoration.com ("this website", "we") handles information when you visit or contact us.
Information we collect
This website does not use contact forms. We use Google Analytics, which sets cookies, as described below.
- Phone calls: when you call the number listed on this website, your call may be recorded and your phone number, call time and call duration may be logged for quality, dispatch and billing purposes.
- Email: if you email us, we receive your email address and the contents of your message, which are used only to respond to your inquiry.
- Server logs: our hosting provider (Cloudflare) automatically logs basic technical data such as IP address, browser type and pages requested, which is used for security and to keep the website working.
Third-party services
- Hosting: this website is served by Cloudflare, which processes technical request data as described in its own privacy policy.
- Embedded map: the service-area map is provided by Google Maps. Loading the map may allow Google to collect usage data under the Google Privacy Policy.
- Analytics: this website uses Google Analytics 4 to understand how visitors use the site (pages viewed, approximate location, device type). Google Analytics sets cookies and processes this data on our behalf. You can read how Google uses data from sites that use its services at policies.google.com/technologies/partner-sites.
- Call routing: calls may be answered by or routed to an independent licensed restoration provider serving the Smyrna area, who will receive your phone number and the details you share on the call in order to help you.
How information is used
Information is used only to respond to your inquiry, dispatch and coordinate restoration services, maintain call quality records, and protect and improve this website. We do not sell personal information.
Data retention
Call records are kept only as long as needed for the purposes above and applicable legal requirements, then deleted.
Your choices
You can browse this website without providing any personal information. If you would like to ask about information held from a call, contact us using the phone number below.
You can block or delete cookies in your browser settings, or opt out of Google Analytics with the Google Analytics Opt-out Browser Add-on.
Children
This website is not directed at children under 13 and we do not knowingly collect information from them.
Changes
We may update this policy from time to time; the date above shows the latest version.
Contact
Questions about this policy: call 770-762-0688 or email contact@smyrnawaterrestoration.com.